Comfort Advisor - Entry Level

About the Role

Taking care of our customers starts with helping them see their options clearly. As a Comfort Advisor at Advanced Heating & Air, a Veteran-owned HVAC company serving homeowners from Ardmore to Edmond, you’ll sit down with homeowners, learn what’s going on in their home, and help them choose from a set of solutions that fits their comfort needs and budget. You won’t make the decision for them. You’ll make sure they understand what’s available, why it matters, and feel confident in the choice they make. The right person for this job listens first, explains things in plain language, and respects that the customer’s home and money are their call.

Responsibilities

• Meet with homeowners in person to understand their comfort problems, goals, and concerns
• Travel to customer homes and appointments throughout the territory, from Ardmore to Edmond and as far east as Shawnee, in support of customer sales
• Work shoulder to shoulder with our technicians to make sure complete and thorough diagnostics are performed on each system
• Translate technical findings into plain language so customers understand what’s wrong and why it matters
• Present a set of appropriate options, explain the tradeoffs of each, and help customers choose what fits their home and budget
• Recommend solutions based on the diagnostic results and the customer’s priorities
• Prepare and present estimates, and follow up on open proposals
• Build relationships that lead to repeat business and referrals
• Coordinate with our office and technicians so installations and service are scheduled and delivered well
• Keep accurate records of every customer interaction and sale
• Represent Advanced HVAC professionally in the field and in the community

Requirements

• Must be willing to travel to locations between Ardmore and Edmond, as far east as Shawnee, in support of customer sales
• Sales experience, preferably in HVAC, home services, or another high-ticket consultative sale
• Comfortable with face-to-face conversations and consistent follow-up
• Strong communication skills and a customer-first attitude
• Able to explain technical information clearly to people with no technical background
• Well organized, self-motivated, and able to manage a schedule across the territory
• Comfortable using a phone, scheduling tools, and a CRM
• Valid driver’s license with a clean, insurable driving record
• Willingness to learn HVAC equipment and systems (paid training provided)

Nice to Have

• HVAC sales experience
• Familiarity with residential heating and cooling equipment
• Military service background

Pay: $57,400.00 - $150,000.00 per year

Benefits:

• Cell phone reimbursement
• Dental insurance
• Expense account
• Flexible schedule
• Health insurance
• Mileage reimbursement
• Paid time off
• Paid training
• Vision insurance
• Work from home

Work Location: In person