Job listings on HVACHires are a one-time purchase and go live immediately after checkout.
Your listing starts working the moment you pay, so the refund window is short. Billing mistakes on our side are always fixed.
Always refunded in full
- Duplicate charges for the same listing.
- Charges where no listing was published due to an error on our side.
- Charges you did not authorize (after verification).
Within 48 hours of purchase
If you change your mind within 48 hours of purchase, contact us and we will take the listing down and refund you in full — no questions asked.
After 48 hours
Once a listing has been live for more than 48 hours, the service has been substantially delivered and the purchase is non-refundable.
That includes hiring someone early. If a tech accepts your offer on day five, we'll gladly pull the listing, but the rest of the 30-day run is not refunded.
If you believe your situation is exceptional, contact us anyway; we review these case by case.
Not refundable
- Listings removed because they breach our Terms & Conditions (fraudulent, misleading, discriminatory, or unlawful listings).
- Dissatisfaction with the number or quality of applicants — we publish and distribute your listing, but we cannot guarantee application volume or a hire.
How to request a refund
Email [email protected] from the address used at checkout, with your Stripe receipt number and the listing title.
Approved refunds are issued to the original payment method; Stripe typically posts them within 5–10 business days depending on your bank.