Commercial HVAC Service Technician

At RTS Mechanical, our elite service technicians don’t just repair and maintain systems; they create exceptional customer experiences and are committed to continual growth and improvement.

Over a decade ago, Ron Spande founded this company to set a new standard in commercial HVAC service, maintenance, and system optimization. Today, RTS Mechanical remains a thriving, family-owned company with a clear mission: to develop elite leaders who inspire trust, deliver exceptional service, and create lasting impact.

We’re looking for a Commercial HVAC Service Technician to join our team—performing expert repairs, providing exceptional customer service, ensuring outstanding system performance, and best-in-class communication.

Why Work for Us?

At RTS Mechanical, we’re more than just a company—we’re a family with a purpose.

• We Believe in Leadership: Our mission is to develop elite leaders. That means investing in YOU with mentorship, training, and a clear growth path.
• Family-Owned, Customer-Focused: For over a decade, we’ve built a reputation for excellence. We take care of our employees so they can take care of our customers.

Core Values in Action:

• Integrity: We Do What We Say – Our Word is Our Bond
• Grit: We see opportunity in every challenge and we rise up
• Respect: We care and we communicate fast
• Ownership: We See It. Own It. Solve It. Do It.
• Winning: We Foster Positive Attitudes and We Continuously Improve

At RTS Mechanical, our purpose is simple: to develop and unlock our true potential - to lead through serving our partners, families, and community.

Your Responsibilities

· Timely Service Execution: Perform service, maintenance, and emergency repairs with precision, ensuring prompt arrivals and efficient completion to meet client schedules and expectations.

· Exceptional Customer Communication: Act as the primary point of contact for commercial clients while on-site, providing clear verbal and written updates on job progress, service recommendations, and completion details to ensure outstanding customer experiences.

· Work Order Accuracy: Document visit summaries thoroughly, capturing job scope, materials used, and detailed notes to support seamless invoicing and reporting.

· Collaboration for Efficiency: Work closely with service coordinators, other technicians, and management to optimize workflows, share insights, and maintain high operational standards.

· Proactive Problem Solving: Address on-site challenges, urgent repair needs, and customer concerns with professionalism, quick thinking, and a focus on delivering solutions that exceed expectations.

· Detailed Documentation: Maintain accurate records of service activities, including repair notes, parts used, and client interactions, ensuring all data is complete for operational and billing purposes.

What You Bring

• Technical Experience: 3+ years of hands-on experience in commercial HVAC service, maintenance, and/or repair, with a proven track record in a fast-paced service environment.
• Effective Communication: Strong verbal and written communication skills to engage with clients, explain technical details clearly, and keep all stakeholders informed.
• Organized and Efficient: Exceptional ability to manage service tasks, prioritize workloads, and document work accurately to ensure timely and high-quality outcomes.
• Tech Proficiency: Familiarity with MS Office, BuildOps, or similar HVAC service software for logging service details and accessing job information.
• Customer-Centric Mindset: A passion for delivering exceptional service, resolving client concerns, and building lasting relationships through professional interactions.
• Adaptable Problem-Solver: Sharp problem-solving skills with the ability to diagnose issues, adapt to challenging situations, and deliver solutions under pressure.

What We Offer

• Growth Opportunities: Be part of a company that develops leaders and provides a clear career path.
• Positive Culture: Work in a team environment that values respect, collaboration, and performance.
• Impactful Work: Take pride in keeping commercial HVAC systems running smoothly for businesses across the region.
• Work-Life Balance: We believe in working hard and living well, ensuring you have time to focus on what matters most.

If you’re ready to take control, optimize efficiency, and be a critical part of a growing commercial HVAC team, apply today!

Job Type: Full-time

Pay: $30.00 - $45.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Company truck
• Dental insurance
• Fuel card
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person