Customer Comfort Advisor / HVAC Estimator

Pay: $50,000 to $60,000 base pay per year + commission on successful jobs.

Company Overview

G.A. Bove Fuels has been a trusted provider of heating solutions in the northern capital region for over 90 years. We pride ourselves on our commitment to customer service, offering fuel delivery and HVAC repair around the clock, ensuring that our customers stay comfortable throughout the year. As a family-owned and operated company, we are committed to our customers and staff. This includes a focus on professional development as our business grows.

Job Description:

We are looking to add another dedicated Customer Care Advisor to our team at G.A. Bove Fuels. In this role, you will be essential in surveying customer work sites and advising customers on how we can best meet their heating and cooling needs.

This is a full-time role. During our busy season (in the winter), there may be some need for limited overtime based on customer needs.

Responsibilities:

· Cultivate sales leads and follow up on referrals

· Develop a site survey and create a mechanical sales proposal for customers

· Aid customers in understanding our proposal and ensure the proposal meets their HVAC needs

· Follow up with customer upon the completion of the job and assist customer with any warranty registrations

Requirements:

• 3+ years of HVAC Service experience (management or technical)
• Technology skills, such as using the Microsoft suite of software, such as Outlook, Word, and Excel
• Strong problem solving & organizational skills
• Strong communication skills - ability to communicate effectively with customers and colleagues, and relay information correctly
• Able to follow internal processes and safety procedures
• Must be detail oriented

If you’re ready to join a family-oriented company that values hard work and dedication, apply today to become part of the G.A. Bove team!

Job Type: Full-time

Benefits

• Health Insurance (including Dental and Vision)
• 401(k) retirement plan with a matching program after 180 days of employment
• Employee discount on fuel/service
• Work vehicle and tools included
• Discretionary Christmas bonus
• Potential annual merit raises
• Life insurance
• Paid time off

Work Location: In person

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience:

• HVAC Install: 1 year (Preferred)
• HVAC Sales: 1 year (Preferred)

Work Location: In person