Heating Service Technician

Key Responsibilities

• Determine diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations for HVAC/R systems
• Safely perform and document scheduled preventive maintenance routines.
• Maintain proper stock, parts, tools, and safety equipment in the vehicle.

• Provide exceptional customer service by communicating and fully explaining current issues, timelines, and resolutions to customers when appropriate.
• Identify and report to owner potential opportunities for additional business (newer system, service contracts, and additional services).
• Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.
• Maintain a clean and organized work environment and company work vehicle.

Essential Qualifications and Competencies

• 3-5 years of HVAC experience required (residential OR commercial - we will train!)
• NH and/or VT Gas license preferred
• EPA Certification preferred
• Additional certifications such as S-Electrical, and NORA Oil are a plus.

• Strong interpersonal communication skills.
• Ability to work efficiently.
• High level of reliability, follow-through, discretion and integrity.
• Proactive, positive problem-solving skills.
• Must maintain a company vehicle.
• Must be able to lift up to 50 lbs on a daily basis
• Must be able to climb up and down Scaffolding, Ladders, Stairs as job requires.
• U.S. citizenship or a current, valid U.S. work permit is mandatory
• Applicants must have a valid, unrestricted driver's license.
• A background verification and motor vehicle check will be required.
• A pre-employment post-offer Human Performance Examination is required for this position.

Benefits

• Competitive Pay Scales
• 3 different Health Insurance plans to choose from
  • Ensure your benefits fits the needs of you and your family! 
• Vision and Dental insurances
  • Widely accepted by local providers!
• Health Saving Account (HSA) 
  • With guaranteed, weekly company contributions - no strings attached!
• Flexible Saving Account (FSA) or Dependent Care Account (DCA) options
  • Great for planned medical expenses or childcare expenses!
• Company-sponsored $50,000 Life Insurance Policy
  • Add extra Voluntary Life Insurance policies for you, your spouse/domestic partner, and your child(ren)!
• Other Voluntary Insurance Options
  • Short-Term Disability
  • Long-Term Disability
  • Hospital Indemnity 
  • Critical Illness 
  • and more! 
• Pre-Tax 401(k) and Roth 401(k) plan options with up to a 5% company match!
  • Prepare for your future with broad portfolio options, customizable to your situation! 
• Generous Combined Time Off package, plus
  • 8 paid holidays
  • Paid Parental Leave for the birth or adoption of a child
  • Jury Duty Leave
  • Bereavement Leave
  • Military Leave
  • And opportunities to earn additional time off 
• Bonus Opportunities
  • Annual Company Bonus Program
  • Employee Referral & Retention Bonus Program
• Company Vehicle 
  • Including the gas card and all maintenance and repairs - a value upwards of $10,000 annually!! 
• Professional Development Assistance
  • Including all required training(s) for license renewals AND license renewal fees!
• Company-Sponsored Events & Outings
  • Annual Holiday Party 
  • Annual Summer Bash
  • Regular Recognition & Appreciation Events
• Fitness Reimbursement program
  • Get rewarded for your healthy habits!
• Income Advance Loan
  • Build your credit while building your future at Alliance!
• Company Apparel
  • $200 credit each year for company apparel and other branded items!
• Uniform Boots & Pants Allowance
  • $200 credit each year for safety toe boots and/or work pants!
• Prescription Safety Eyewear Allowance
  • $200 credit each year for ANSI-approved prescription safety eyewear!
• Employee Assistance Program (EAP)
  • Confidential assistance for you and all members of your household!
• Employee Discounts 
  • At major local vendors across NY, VT, and NH!