HVAC Installer

Job Description:

Job Summary:

We’re looking for a DEPENDABLE, ENERGENTIC, TEAM-DRIVEN person to join our expert Installation Team! A Schaafsma Installer truly embodies a willing and helpful attitude, eager to learn a meaningful and rewarding career. We want YOU to be a part of our amazing team and we want to help you grow and provide for your family while serving others!

Job Description:

Apply technical skills and knowledge to maintain, troubleshoot, install, and repair ventilation, heating, and cooling systems. Design installations, replacements, and remodels of HVAC systems, following recognized procedures and techniques. Work independently, as part of a team, and with minimal supervision. Complete paperwork in a neat, accurate, thorough, and timely manner. Perform start-up on air conditioning and furnace systems. Deliver excellent customer service and maintain high levels of customer satisfaction. Follow standard procedures and processes to ensure the company vehicle is properly stocked, return defective and unused parts to the warehouse manager, and replenish the vehicle as needed.

Key Areas of Responsibility:

• Install heating, air conditioning, ventilation as well as other products in accordance with Schaafsma requirements and manufacturer specifications the first time
• Pay attention to detail, follow up and follow through on concerns or questions
• Being on-time to all calls and working as a team in order to get the job done and provide great customer service
• Work safely at all times
• Be professional at all times
• Ability to bend, squat, crawl, climb, kneel, push, pull & reach above ahead, stand, carry loads over 75 pounds, get into very small areas and climb ladders to roof top areas & chimney liners
• Make recommendations to customers on the purchase of a maintenance program or products (i.e., AC cover, humidifiers, etc.)
• Communicate with supervisor and comfort advisor(s) as needed
• NATE certification within one (1) year of hire
• All other duties as assigned

Minimum Qualifications:

• Current driver’s license and maintain insurability by Schaafsma carrier
• Ability to pass initial and random drug screening
• Ability to pass national background check
• Strong oral and reading skills
• Capability to work in Michigan environmental conditions
• Strong commitment to world class customer service
• Strong multi-tasking skills; phone, computer, and people skills
• Build and encourage a positive work culture and be a willing and engaged team player
• High school diploma or GED

Working Environment:

• Dress code – uniforms are provided and shall be worn in accordance with image policy
• Ability to lift up to 100 pounds and climb in and out of vans/box trucks
• Ability to be flexible and effectively handle change
• Ability to work necessary hours to meet specific organizational needs

Anticipated Work Hours: 7:30 am until job is complete, on-call and overtime hours as needed

Pay Range: $18 to $21 per hour plus incentives based upon experience

Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.