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HVAC Sales Representative

Thornton & Grooms

📍 Farmington Hills, MI·Posted 23d ago

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💰 Avg $60k–$100kFull-Time401k MatchHealth InsuranceDental & VisionPTO / Paid Time Off

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HVAC Sales Representative

Do you love building relationships, earning trust, and helping homeowners find the right solutions for their homes?

At Thornton & Grooms, we’re looking for a sales professional who listens closely, explains options clearly, and cares about the people we serve. You’ll work with prequalified leads to help homeowners choose heating and cooling solutions that fit their needs, comfort, and budget.

Bring your proven sales experience, commitment to learning, and passion for taking care of customers to a team that lives its values: Love, Team, Professionalism, and Today.

Apply today and help us build the professionalism, integrity, and honor of the trades.

The Big Task: Comfort Advisors will generate sales through prequalified leads in a residential setting. Education of customers as to the workings of their heating and cooling system along with reasons and options for replacement.

Key Tasks:

Guide our customers through our sales process
Following our sales process which includes conducting a through needs analysis through documentation of prescriptive survey
Conducting a heat load calculation to provide correct equipment sizing
Documentation of installation environment with pictures and videos
Collection of payments and / or processing financing applications
Full completion of all electronic or paper forms on a timely basis
Communication with Sales Lead Coordinator, Sales Manager, Installation Manager, Installation Coordinator on customer issues, installation date and equipment need.
Maintain excellent customer service and receive testimonials, reviews, and referral leads from customers
Continuously expand on your knowledge of Heating and Cooling products and standards

Desired Skills & Experience

Previous experience in customer-facing sales
Must be able to show a previous high-level closing rate
Able to work independently, multi-task, and prioritize to fit our customers’ needs
Strong communication, listening and problem-solving skills
Strong commitment to detail and punctuality
Possess an insatiable quest for knowledge with a consistent dedication to improving your quality of work
Ability to work a flexible, varying schedule including some nights and Saturdays
High school diploma or equivalent

Benefits

Excellent Medical, Dental, and Vision Insurance
Life Insurance
Onsite Clinic with a Nurse Practitioner
401(k) with Company Match
Unlimited PTO
Employee Discounts
Paid Parental Leave
Free Home Care Club (HCC) Membership

Mission Statement:

To be ever building the professionalism, integrity, and honor of the trades.

Requirements: Ability to pass prescreening requirements: Clear 9-panel drug test, background check, and a clean motor vehicle report for the past three years

Core Values:

Love

Professionalism

Team

Today

Physical Demands

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Must have a command of senses, sight, hearing, touch. Specific vision abilities required include close vision, depth perception, and the ability to adjust and focus. Must hear and speak well enough to conduct business with all ages and ethnicities.

This position requires the ability to lift at least 50 pounds repeatedly up and down stairs various times a day. The ability to use hand tools, ability to enter crawl spaces, basements, attics, and moving equipment is needed. Must have command of senses, sight, hearing, touch. Specific vision abilities required include close vision, depth perception, and the ability to adjust and focus. Must hear and speak well enough to conduct business with customers.