HVAC Service Tech

Overview

Prime Plumbing LLC is a trusted provider of residential home services in the Central Maryland area. Our mission is to deliver exceptional service and dependable solutions to our community. As a growing company, we value teamwork, customer satisfaction, and team members who take pride in doing the job right.

We are looking for an HVAC Maintenance Technician who enjoys working with customers, pays attention to the details, and wants to grow their technical skills.

The range of pay, covers different license types. Journeyman pay will be in the higher range of compensation.

Position Summary

The HVAC Maintenance Technician performs preventive maintenance, seasonal tune-ups, and inspections on residential heating and cooling systems. This position helps customers keep their equipment operating safely and efficiently by completing thorough maintenance, identifying concerns, and explaining recommended next steps.

Responsibilities

• Perform routine maintenance on air conditioners, furnaces, heat pumps, air handlers, and related equipment.
• Complete heating and cooling tune-ups using company maintenance checklists.
• Inspect and clean accessible system components according to manufacturer recommendations and company procedures.
• Check filters, thermostats, electrical connections, condensate drains, and overall system operation.
• Take and document operating readings appropriate to the equipment and maintenance scope.
• Identify worn components, performance concerns, and potential safety issues.
• Explain findings clearly and recommend appropriate maintenance, repairs, or further evaluation.
• Complete minor repairs within your training and authorization after obtaining customer approval.
• Coordinate with the Service Manager when advanced diagnostics or additional repairs are needed.
• Educate customers about system care, filter replacement, and maintenance membership options.
• Document equipment information, photos, readings, recommendations, and completed work in ServiceTitan.
• Maintain a clean, stocked service vehicle and protect customers’ homes and property.
• Follow company safety procedures and applicable equipment service requirements.

Our Ideal Candidate

• A dependable problem solver with a willingness to learn.
• A team player who communicates clearly with customers and coworkers.
• Detail-oriented, organized, and committed to quality work.
• Comfortable explaining system conditions and service recommendations.
• Motivated to develop a long-term career in HVAC.

Qualifications

• Previous experience performing residential HVAC maintenance and seasonal tune-ups.
• Working knowledge of heating and cooling equipment, basic electrical components, and airflow.
• EPA Section 608 certification appropriate for assigned work; Universal certification preferred.
• Ability to safely use hand tools, power tools, and HVAC diagnostic equipment.
• Strong customer service and communication skills.
• Valid driver’s license and driving record that meets company insurance requirements.
• Ability to successfully complete a background check.
• ServiceTitan experience preferred.

Physical Requirements

• Ability to perform essential job duties with or without reasonable accommodation.
• Work may involve prolonged standing, kneeling, bending, reaching, and climbing ladders.
• Ability to work in attics, crawl spaces, and outdoor conditions.
• Ability to lift and move tools, materials, and equipment, using team assistance or lifting equipment when appropriate.

Benefits

• Bonus and spiff opportunities.
• Health insurance with an employer-paid portion.
• Fully paid dental and vision insurance.
• Paid time off.
• Six paid holidays.
• 401(k) with up to a 4% company match.
• Company-paid short-term and long-term disability insurance.
• Company-paid life insurance.
• Employee referral program.
• Professional development assistance.
• Company iPad.
• Company truck and fuel card.
• Dispatch from home.
• Company-provided uniforms.

Ready to grow with Prime Plumbing? Apply through Indeed with your resume detailing your HVAC experience.

Work Location: In person

Pay: $65,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person