HVAC Service Technician

Residential HVAC Service Technician — Experience Required

Accent Comfort Services | Mooresville, NC

Accent Comfort Services is a family-owned company serving homeowners throughout the greater Charlotte and Lake Norman areas. We’re hiring an experienced residential HVAC Service Technician who takes pride in accurate diagnostics, quality repairs, and professional customer service.

Previous hands-on HVAC service and troubleshooting experience is required. This is not an entry-level or apprentice position. Candidates must be able to diagnose and complete common residential HVAC repairs independently. Installation-only experience does not meet this requirement.

This position focuses on residential HVAC service, repairs, and maintenance.

Responsibilities

• Independently diagnose and repair residential air conditioners, heat pumps, gas furnaces, and electric heating systems.
• Perform thorough seasonal maintenance, including coil cleaning, condensate drain cleaning, electrical testing, refrigerant-operation checks, and airflow verification.
• Identify the cause of equipment failures and recommend appropriate repairs.
• Explain findings, pricing, and repair options clearly and professionally.
• Prepare accurate repair estimates using the company pricebook and obtain customer approval before performing work.
• Identify equipment replacement opportunities and coordinate with our sales team when appropriate.
• Document equipment information, diagnostic readings, photos, recommendations, and completed work in Housecall Pro.
• Follow company checklists, service procedures, and communication expectations.
• Maintain an organized, stocked company vehicle and leave work areas clean.
• Follow manufacturer instructions, refrigerant-handling requirements, and company safety procedures.

Required Qualifications

• Previous professional residential HVAC service technician experience, including hands-on diagnostics and repairs.
• EPA Section 608 Type II or Universal certification.
• Ability to troubleshoot common residential HVAC problems independently.
• Ability to read wiring diagrams and safely use diagnostic tools, including a multimeter, refrigerant gauges, and a manometer.
• Working knowledge of low-voltage controls, motors, capacitors, contactors, ignition systems, and heating and cooling operation.
• Ability to evaluate airflow and static pressure and recognize conditions that affect system performance.
• Professional communication skills and a customer-focused approach.
• Reliable attendance, accountability, and willingness to follow company procedures.
• Willingness to learn, accept feedback, and work collaboratively.
• Ability to use a smartphone or tablet for estimates, photos, checklists, and job documentation.
• Valid driver’s license and a driving record acceptable to our insurance provider.
• Ability to perform essential field duties, including accessing attics and crawlspaces, using ladders, and working in seasonal temperatures, with or without reasonable accommodation.

Preferred Qualifications

• Housecall Pro experience.
• Experience servicing residential zoning systems, ductless mini-splits, and indoor air quality equipment.
• Experience presenting repair options and identifying equipment replacement needs.

Pay and Benefits

• Hourly pay based on experience and qualifications.
• Performance bonuses!
• Company service vehicle and fuel card.
• Paid time off.
• 401(k) retirement plan.
• Tool Purchase Program: Purchase approved tools through the company and pay over time through agreed-upon payroll deductions.

Apply Today

We’re looking for a technician who does thorough work, treats customers respectfully, and wants to continue developing their skills.

Apply through Indeed with your work history, relevant certifications, and a brief description of your residential HVAC diagnostic and repair experience.

Pay: $60,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Company truck
• Flexible schedule
• Fuel card
• Paid time off

Work Location: In person