HVAC Service Technician

Key Responsibilities

• Determine diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations for HVAC/R systems
• Safely perform and document scheduled preventive maintenance routines.
• Maintain proper stock, parts, tools, and safety equipment in the vehicle.

• Provide exceptional customer service by communicating and fully explaining current issues, timelines, and resolutions to customers when appropriate.
• Identify and report to owner potential opportunities for additional business (newer system, service contracts, and additional services).
• Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.
• Maintain a clean and organized work environment and company work vehicle.

Essential Qualifications and Competencies

• 3 - 5 years of HVAC experience required (residential OR commerical - we will train!)
• NH and/or VT Gas license preferred
• EPA Certification preferred
• Additional certifications such as S-Electrical, and NORA Oil are a plus.

• Strong interpersonal communication skills.
• Ability to work efficiently.
• High level of reliability, follow-through, discretion and integrity.
• Proactive, positive problem-solving skills.
• Must maintain a company vehicle.
• Must be able to lift up to 50 lbs on a daily basis
• Must be able to climb up and down Scaffolding, Ladders, Stairs as job requires.
• U.S. citizenship or a current, valid U.S. work permit is mandatory
• Applicants must have a valid, unrestricted driver's license.
• A background verification and motor vehicle check will be required.
• A pre-employment post-offer Human Performance Examination is required for this position.

Benefits

• Competitive pay 
• Comprehensive health insurance (including dental and vision) 
• Health Saving Account with company contribution 
• Paid Life Insurance
• Other voluntary insurance options
• 401(k) plan with company matching
• Generous paid time off
• Paid Holidays
• Annual Bonus Opportunity
• Employee Assistance Program (EAP)
• Professional development assistance
• Employee discount
• Company Apparel