HVAC Warranty & Quality Control Technician (Senior Level)

This is not an entry-level position. We need a technician with deep technical knowledge who can look at any system, find exactly what’s wrong and why, and fix it so it never comes back. You’ll be the technical authority on our team, inspecting installs, solving the problems others couldn’t, and teaching our crews to do it right the first time.

Technical Knowledge Required
You must have a strong working understanding of:

Refrigeration

• The refrigeration cycle, inside and out
• Charging by superheat and subcooling, and knowing which method applies to TXV, EEV, and fixed-orifice systems
• Diagnosing restrictions, non-condensables, overcharge, undercharge, and failing metering devices
• Proper brazing with nitrogen flow, pressure testing, evacuation to 500 microns or lower, and decay testing
• R-410A and the newer A2L refrigerants (R-454B, R-32), including safe handling requirements

Airflow & Ductwork

• Measuring and interpreting total external static pressure
• Diagnosing airflow problems: undersized ducts, restrictive returns, leaks, and poor design
• Understanding of equipment sizing and duct design principles (Manual J, S, and D)
• Humidity control in a Florida climate

Electrical & Controls

• Reading wiring diagrams and troubleshooting control circuits
• Testing capacitors, contactors, relays, transformers, and compressors
• ECM and variable-speed blower motors
• Inverter-driven, variable-speed, and communicating systems
• Heat pump defrost controls, reversing valves, and heat strips
• Thermostat wiring and setup

Installation Standards & Code

• Florida Building Code (Mechanical) and local permit requirements
• Proper condensate drainage, float switches, and secondary pan installation
• Equipment clearances, line set sizing, and manufacturer installation requirements

What You’ll Do

• Inspect completed installations and verify charge, airflow, static pressure, electrical, drainage, and code compliance
• Run warranty and callback calls, find the root cause, and fix it permanently
• Document every inspection and repair with photos, readings, and notes
• Process manufacturer warranty claims and parts returns
• Coach and train install crews on technical standards
• Explain findings clearly and professionally to homeowners

Requirements

• 5+ years of residential HVAC service and/or installation experience
• EPA 608 Universal Certification
• Own your own quality hand tools; comfortable with digital gauges, manometers, and diagnostic tools
• Valid Florida driver’s license and clean driving record
• Must pass a drug test and background check

Strongly Preferred

• NATE certification
• Experience with variable-speed and communicating systems (Carrier Infinity, Trane ComfortLink, Daikin, Mitsubishi, etc.)
• Previous QC, lead tech, or training experience
• Manufacturer warranty claim experience

Hiring Process
All qualified applicants will complete a hands-on technical assessment covering refrigerant diagnosis, electrical troubleshooting, and airflow measurement. We hire based on what you know, not just what’s on your resume.

Pay: $61,750.00 - $86,450.00 per year

Benefits:

• 401(k) matching
• Company truck
• Dental insurance
• Fuel card
• Health insurance
• Paid time off
• Tools provided
• Vision insurance

Work Location: In person