- Utilizes Straight Forward Pricing (including all company approved forms) correctly on each call
- Wears floor savers while in the client’s home and maintains a neat work area while performing a repair or scheduled service
- Tests each aspect of the job before leaving a home to make sure everything is working properly. Ensures the job was indeed completed correctly and eliminates unnecessary callbacks after the job is finished
- Explains each service performed to the client each time a maintenance or repair is completed. Ensures clients are 100% satisfied with all work
- Conveys a safety-conscious attitude, both on the job and while driving
- Maintains cleanliness inside and outside of vehicles at all times
- Junior Plumbers are considered training/apprentice level and typically do not operate their own truck
- Lead/Master Plumbers are considered senior level and typically operate their own truck
- Lead & Junior Plumbers must have applicable certifications and licensing required by their state of residence
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Benjamin Franklin Plumbing