Maintenance & Service Technician

Job Description:

• Job Description

  Essential Duties & Responsibilities:

  • Maintenance, diagnosis & repair HVAC equipment according to safety requirements, company standards, and manufacturer specifications
  • Travel to job sites in service area and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer
  • Maintain good working order of company vehicles including refueling as necessary, and reporting any mechanical issues. Vehicles should be washed on a regular basis
  • Understand company pricing and generate appropriate customer invoice at job site. Electronically process credit card payments. Obtain customer signature at completion of job. Obtain correct customer information including email address
  • Identify and report to owner potential opportunities for additional business (new system, service contracts, and additional services)
• Additional Job Description

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

  • NATE Certification is highly desired
  • Type II EPA Card
  • High school diploma/GED/HVAC degree or equivalent field experience with certification from a technical/trade school
  • Valid driver's license and a good driving record
  • Must be able to pass criminal background check
  • Be able to lift up to 50 pounds; be able to push, pull, carry or maneuver heavier items (with additional manpower or appropriate devices); carry ladders; work from heights, work in small crawl spaces
  • Excellent verbal and interpersonal communication skills
  • Ability to work independently in a team environment is required
  • Availability to work Monday through Saturday
  • Ability to work outdoors

Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.