Master Plumber

Queen City Plumbing and Heating is seeking an experienced, licensed Master Plumber to help lead and grow its plumbing division in the Manchester, New Hampshire area. This hands-on role will serve as the primary licensed plumbing professional, independently managing residential service calls, diagnosing and repairing plumbing issues, completing installations, and helping build the foundation for a growing team.

Compensation Package:

• $55–$65 per hour
• Additional bonuses and sales incentives for plumbing work and new installations.
• Healthcare reimbursement.
• Take-home company vehicle and gas card.
• Company phone and work tools provided.

Key Responsibilities:

• Serve as the primary licensed Master Plumber and help run the Manchester plumbing division.
• Independently manage residential plumbing service calls, including diagnosing issues, troubleshooting, and completing repairs.
• Perform plumbing installations, service work, and other assigned projects.
• Communicate with homeowners, identify their needs, explain available solutions, and recommend appropriate services.
• Generate additional business through legitimate repair recommendations, new installations, and other plumbing services.
• Initially work alongside one plumbing helper, providing direction and overseeing job execution.
• Take ownership of assigned jobs and manage field operations with a high degree of independence.
• Help establish and develop the foundation for a larger plumbing team as the division grows.
• Coordinate with the company's scheduling and dispatch team to manage assigned service calls and projects.
• Report directly to the Director of Operations.
• Contribute to the continued growth of Queen City Plumbing as part of the broader home-services group.

Qualifications:

• Active New Hampshire Master Plumber License required. This is non-negotiable.
• Residential service plumbing experience, including independent diagnosis, troubleshooting, repairs, and installations.
• Ability to manage service calls and complete jobs independently.
• Strong customer-facing communication and interpersonal skills.
• Ability to explain plumbing solutions and confidently sell appropriate repair and installation work.
• Valid driver's license and ability to meet company background and driving screening requirements.
• Strong initiative, accountability, adaptability, and sound judgment.
• Interest in helping build and grow a plumbing division.
• Massachusetts Master Plumber License strongly preferred.
• Experience in residential service sales, new installations, and developing or supervising field teams preferred.
• Available to work approximately Monday–Friday, 8:00 AM–5:00 PM, with flexibility based on service demands.

Pay: $55.00 - $65.00 per hour

Benefits:

• Company truck
• Fuel card
• Paid time off

Experience:

• Plumbing: 4 years (Required)

License/Certification:

• Driver License (Required)
• Master Plumber (Required)

Work Location: In person