Residential Service Plumber, Licensed

Description

Residential Service Plumber — McWilliams (Livingston, TX)
Uncapped Commission • Performance-Based Pay • Year-Round Work

Be part of something that's actually growing. McWilliams is expanding our high-performing Residential Plumbing Service Team in Livingston, and we're looking for a driven, customer-focused, licensed Service Plumber who wants steady call volume and the freedom to earn more based on performance. If that's you, this is the opportunity you've been waiting for.

Who We Are
McWilliams is a trusted name in home services, delivering top-tier HVAC and plumbing to families across Texas. We keep growing because we invest in great people, organized systems, and a culture built on craftsmanship, integrity, and treating our team like the professionals they are.

What We Offer

• Performance-based pay with uncapped commission and strong, steady residential call volume
• Year-round demand — no slow seasons
• Company vehicle, tools, iPad, and technology provided
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Ongoing technical and sales training
• Monday–Friday schedule with rotating on-call
• Supportive leadership, organized dispatch, and a clear path to advancement

Requirements

 What You'll Do

• Perform maintenance and service calls as directed by dispatch
• Arrive on time to your first call each day and keep every customer updated with accurate ETAs
• Use the expectation card on arrival to walk the customer through what to expect during the call
• Complete a thorough inspection of the plumbing system on every call, following the evaluation checklist and notifying the customer of any issues found
• Present clear, tiered (ABC) repair and replacement options based on the customer's wants and needs
• Share information and pricing on service agreements, accessories, and other comfort improvements
• Debrief with dispatch after each call and communicate any parts used for replenishment
• Follow the PO process for non-truck-stock parts to ensure accurate pricing and a high rate of warm-call completions
• Keep your vehicle stocked, accurately inventoried, clean, and safe — and pass quarterly vehicle inspections
• Return defective warranty parts and unused inventory to the branch
• Accurately complete all required documentation, including checklists and hours/materials used
• Maintain a professional image in company-approved uniform at all times
• Participate in company training and follow all safety policies, reporting any safety concerns to a manager or team leader

What We're Looking For

• A motivated, goal-driven, team-oriented licensed professional
• Comfortable earning through a performance-based pay structure
• Strong communication and interpersonal skills with a genuine desire to exceed client expectations
• Someone who takes pride in clean, done-right work

Requirements

• Texas Tradesman Plumber-Limited License or above (Journeyman or Master) required
• 2+ years of residential service plumbing experience required
• ServiceTitan experience is a plus
• Able to use a tablet, smartphone, and read a map or follow GPS
• Valid driver's license and insurable driving record
• Neat, clean, professional appearance and excellent interpersonal communication skills