Residential Service Tech

Position: HVAC Service Technician

Location: Twin Falls, ID

Shift: Monday – Friday - 8:00am to 5:00pm

Compensation: $22.00 - $34.00 Hiring Bonus: up to $2,500

Position Type: Full-time

Who we are:

Element Heating & Cooling is a proud, reliable, and responsible HVAC company committed to quality workmanship and exceptional service. We’ve built our reputation on integrity and expertise, and we continue to grow because of the trust our customers place in us. At Element, we believe in fostering a positive work environment, offering strong employee benefits, and providing opportunities for advancement within the company.

Position Summary:

The HVAC Service Technician is responsible for diagnosing, maintaining, and repairing residential HVAC systems including furnaces, air conditioners, heat pumps, ductless systems, and fireplaces. This role involves performing warranty and emergency services, assisting customers with questions, and ensuring all work meets company and manufacturer standards.

Key Responsibilities

• Diagnose and repair residential HVAC systems (gas and electric furnaces, heat pumps, A/C units, ductless mini-splits, ductwork, etc.)
• Perform routine maintenance and ensure systems operate efficiently and safely
• Educate customers on system performance, proactive repairs, upgrades, and maintenance agreements
• Document all installed equipment and service details (make, model, serial number, test measurements, photos, etc.)
• Work with dispatch to maintain schedule and communicate any delays to customers
• Calibrate systems per manufacturer specifications and replace defective parts as needed
• Adhere to all safety and quality standards
• Perform other related duties as assigned
• Work under the direct supervision of management or lead technician to ensure all jobs are completed according to plans, specifications, and company standards.

Qualifications:

• Minimum 2 years of HVAC experience required
• Valid EPA certification
• Valid driver’s license with an insurable driving record
• Strong mechanical aptitude
• Ability to lift up to 100lbs
• Self-motivated with strong problem-solving skills
• Ability to program thermostats and perform preventive maintenance with minimal supervision
• Comfortable working from ladders (up to 28’) and operating power/hand tools safely
• Ability to follow written and verbal instructions accurately
• High School Diploma or GED

What We offer:

• Medical, Dental & Vision Insurance
• 401(k) with Company Match up to 4%
• Paid Vacation & Holidays
• Paid Uniforms
• Opportunities for advancement
• Positive and supportive team environment
• Work with a well-known local HVAC dealer

Join Our Team

If you take pride in your work, value quality and integrity, and want to grow with a company that respects and rewards your effort — we’d love to hear from you.

Benefits:

• 401(k) 4% Match
• Dental insurance
• Health insurance
• Vision insurance

5+ years experience as an HVAC residential service technician. Must have a valid driver license and clean driving history. Able to pass a background and drug screening

Competencies

Ability to work independently in a timely manner, making sure job is done correctly the first time. Must have excellent organizational skills. Must have good oral and written communications skills. Observe all company procedures and safety rules. Work as part of our team to ensure customer satisfaction. Able to work in a fast-paced environment. Must have basic computer skills and be able to utilize mobile device throughout the work day.