Service Plumbing Technician / Sales Technician

Service Plumbing Technician / Sales Technician

Location: San Diego, CA
Schedule: Full-time, Monday–Friday, 7:00 AM – 5:00 PM
Pay: $25–$34 per hour + 6–7% commission on jobs you sell and complete

Why Join Almco Plumbing

• $25–$34 per hour plus commission (details below)
• Monday–Friday day schedule
• Company truck and fuel card
• Company-provided phone/tablet
• Health, dental, vision, and life insurance
• 401(k) with 4% company match, paid time off, and paid holidays
• Technical and sales training, plus ServiceTitan training if you need it
• Professional, educational selling—not high-pressure sales

How Commission Works

• 6% commission on jobs you personally sell and complete
• 7% commission on eligible jobs when you reach $25,000+ in sales in a pay period
• 3% commission on sold jobs over $3,200 that you hand off to a Field Supervisor or install crew to complete
• 1% commission on trenchless/sewer leads you turn over to our sewer specialist
• Commission eligibility starts at $14,000 in sales per pay period (1st–15th and 16th–end of month)
• Example: sell and complete $25,000 of eligible work in a pay period and earn about $1,750 in commission on top of your hourly pay

Full commission terms are provided in writing at offer.

About Almco Plumbing

Almco Plumbing is a growing, family-owned plumbing company serving the San Diego community.

We are looking for an experienced Service Plumbing Technician / Sales Technician who combines strong plumbing knowledge with excellent communication, customer-service, and sales skills. You will run service calls, diagnose customer concerns, present solutions, prepare estimates, close qualified opportunities, and complete service work when appropriate. Larger projects may be transferred to our installation teams for completion.

Run Plumbing Service Calls

• Run residential and light commercial plumbing service calls
• Arrive on time, prepared, and professionally presented
• Listen carefully to customer concerns
• Thoroughly inspect and diagnose plumbing problems—find the source, not just the symptom
• Explain findings clearly to customers
• Complete appropriate service and repair work
• Identify larger projects requiring installation crews or specialized equipment
• Communicate sold-job information clearly to the installation team

Diagnose & Present Solutions

You should be comfortable diagnosing and providing solutions involving:

• Traditional and tankless water heaters
• Faucets, toilets, fixtures, and valves
• Water leaks and water-pressure problems
• Water lines and gas lines
• Drain and sewer problems, repairs, and replacements
• Sewer camera inspections
• Plumbing system upgrades
• General residential and commercial plumbing

Experience with trenchless sewer technology and epoxy pipe lining is a plus but not required.

Sales Responsibilities

This is a service and sales position. You will:

• Educate customers about their plumbing systems
• Present repair and replacement options, with multiple solutions when appropriate
• Explain the benefits and scope of each option
• Prepare accurate estimates and communicate pricing before work begins
• Answer customer questions and professionally handle objections
• Ask for the customer’s business and close qualified opportunities
• Identify legitimate additional plumbing concerns
• Explain available financing and payment options when appropriate
• Document options presented and customer decisions, and follow up according to company procedures

Our approach is professional, educational, and customer-focused—not high-pressure sales.

ServiceTitan – Preferred (We Train)

ServiceTitan experience is strongly preferred. If you are a strong service plumber who hasn’t used it yet, we will train you. You will use ServiceTitan in the field to manage calls, update job status, build and present estimates, document findings with photos and videos, collect signatures and payments, and close out jobs.

Customer Service

Every technician represents Almco Plumbing in the customer’s home or business. We expect you to:

• Treat customers and their property with respect
• Listen before recommending solutions
• Communicate clearly and confidently
• Maintain a professional appearance
• Handle difficult customer situations professionally
• Follow through on commitments
• Build long-term customer relationships that generate repeat business and referrals

Technical Responsibilities

• Diagnose plumbing problems accurately
• Perform service plumbing repairs, completing smaller repairs on the first visit when appropriate
• Conduct plumbing and sewer inspections, including sewer camera inspections when qualified
• Identify situations requiring additional technicians or installation crews
• Take required photos and videos and maintain accurate job notes
• Follow applicable plumbing codes and safety requirements
• Maintain company vehicle, tools, and equipment

Requirements

• 3+ years of professional plumbing experience
• Strong plumbing diagnostic and troubleshooting skills
• Comfortable presenting estimates, discussing pricing, and asking customers to approve recommended work
• Strong communication and customer-service skills
• Ability to work independently with strong organization and time management
• Professional appearance and attitude
• Valid driver’s license and acceptable driving record

Strongly Preferred

• Residential service-plumbing experience
• Previous plumbing sales experience
• ServiceTitan experience

What We’re Looking For

• Plumber First — You diagnose problems properly before recommending solutions.
• Strong Communicator — You explain technical problems in language customers understand.
• Sales-Minded — You are comfortable presenting options, discussing pricing, handling objections, and asking for the sale.
• Customer-Focused — You build trust and help customers make informed decisions.
• Goal-Oriented — You are motivated by measurable goals and the chance to increase your income through commission.
• Organized & Accountable — You own your calls, documentation, follow-ups, vehicle, and tools.
• Team Player — You work well with dispatch, installers, supervisors, and the office.

Compensation & Benefits

• $25–$34 per hour, based on plumbing experience, service experience, ServiceTitan proficiency, and sales ability
• Commission: 6% on jobs you sell and complete (7% at $25,000+ per pay period), 3% on sold jobs handed off for completion, 1% on sewer leads turned over
• Company truck and fuel card
• Company-provided phone/tablet as applicable
• Health, dental, vision, and life insurance
• 401(k) with 4% company match
• Paid time off and paid holidays
• Technical and sales training
• Opportunities for advancement

Apply Today

If you enjoy meeting customers, diagnosing problems, presenting solutions, and being rewarded for strong performance, we’d like to hear from you. Apply with your resume and include your plumbing service, sales, and ServiceTitan experience (if any).

Pay: $25.00 - $34.00 per hour

Benefits:

• 401(k) 4% Match
• Company truck
• Dental insurance
• Fuel card
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person