Service Technician - HVAC Gas

Townsend Energy | Danvers, MA.

Founded in 1931, we are the local name you can depend on for energy and HVAC for residential and light commercial heating and cooling needs. We are deeply committed to providing exceptional customer service; our customers are and will continue to be at the center of everything we do.

We value our employees and offer growth and versatility in your career by providing cross training in other fields and education and licensing programs.

Position: Service Technician - HVAC Gas

Pay: $32.00 to $45.00 + per hour, depending on experience

Work Hours: Monday through Friday | 7:30am to 4:00pm

What We Offer:

• Take-home vehicle + gas card
• Company uniforms, phones, and tablet
• Cross-training available in gas, oil, propane, and HVAC
• Education and licensing programs
• We are committed to not just providing jobs but careers for our employees
• Equipment training provided for Bosch, Ecobee, Fujitsu, Buderus, Carrier, etc., throughout the year
• Relocation Assistance available for qualified applicants

Benefits:

• Medical Insurance with company contribution for individuals and family; FSA and HSA options
• Vision and Dental Insurance
• Basic Life and AD&D Insurance
• Long-Term Disability
• 401k with company match
• 80 hours of vacation; accrued
• 40 hours of sick leave
• 9 Paid Holidays, including floating holidays
• Employee Assistance Program

What You Will Be Doing:

• Perform repair, upkeep, and troubleshooting for residential gas - HVAC equipment
• Work with propane, gas, and electric heating/cooling units, including heat pumps, mini-split systems, and boiler systems
• Deliver high-quality support and communication to customers
• Advise homeowners on equipment options, system operation, and recommended products
• Communicate with technical support teams to assist with diagnostics and problem-solving
• Analyze electrical schematics, wiring layouts, and blueprints
• Utilize a tablet regularly for job documentation, scheduling, and service records

What We Are Looking For:

• Minimum of 4 years of HVAC service experience
• MA Gas license
• Experience consulting customer with repair and replace decisions
• Knowledge of air balancing principles and techniques
• Able to lift up to 50 pounds
• Valid driver's license and insurable driving record
• EPA Universal Certification - Desired
• Certificate from a HVAC Technical School - Desired
• High school diploma or equivalent